Carnival Tax – Privacy Policy

Effective Date: January 2025
Last Updated: January 2025

A. About Us

Carnival Tax, LLC (“Carnival Tax,” “we,” “our,” “us”) provides nationwide tax preparation and e-filing services for individuals, virtual or in person , gig workers, nonprofits, and small businesses. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Website, secure client portal, and services.

B. Information We Collect

Personal Data: Name, address, SSN/ITIN, date of birth, income and financial data, payment details.
Location Data: IP-based geolocation for fraud prevention and e-file compliance.
Usage & Device Data: IP addresses, browser type, device identifiers, error reports.
Cookies & Tracking: Used to keep you signed in, personalize experience, and measure site performance.
Third-Party Data: From identity verification providers, software vendors, Republic Bank, or the IRS with your authorization.

C. How We Use Your Information

Prepare, file, and deliver your tax returns
Communicate with you regarding returns, fees, and support
Process Refund Transfers or related bank products through Republic Bank (if you choose this option)
Prevent fraud and unauthorized access
Comply with legal and regulatory requirements
Improve services and user experience
Send limited service or promotional communications (opt-out available)

D. How We Share Your Information

We do not sell or rent your information. We may share with:

IRS and state agencies for e-file
Republic Bank & Trust Company for Refund Transfer products you select
Secure hosting/software providers
Payment processors
Law enforcement or regulators when legally required
Successors in case of merger, acquisition, or transfer

E. Your Choices & Rights

Access & Correction: Request a copy or correction of your data.
Marketing Opt-Out: Unsubscribe from promotional emails anytime.
Cookies: Disable cookies in your browser (may limit functionality).

F. Data Security

We comply with IRS Pub. 4557 and FTC Safeguards Rule with encryption, MFA, role-based access, and WISP protocols.

G. Data Retention

We retain records for at least 3 years or longer as required by federal/state law.

H. Breach Notification

In the event of a data breach involving unencrypted personal data, you will be notified per Georgia law (O.C.G.A. §10-1-912).

I. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from them.

J. Do Not Track

Our Website does not respond to Do Not Track signals.

K. Linked Sites

We are not responsible for third-party sites linked on our Website.

L. International Users

Carnival Tax services are based in the U.S. If you access from outside the U.S., your information will be processed and stored here.

M. Changes to Policy

We may update this Policy at any time. Continued use of our Services means acceptance of updates.

N. Contact Us

Carnival Tax, LLC
Email: support@carnivaltax.com
Phone: 504-434-7991
Address: